Terms and Conditions

-         A deposit of 50% of the total quoted price is required to confirm your booking and secure the date.  Provision of a written quote will hold the date for two weeks after which stage we cannot guarantee availability without a deposit.

-         A refund of the deposit for cancellations less than a month from the date of delivery will be at the discretion of Verlena Cakes.

-         Final payment is required two weeks prior to the delivery date.  At this stage all design features are confirmed and are unable to be altered.

-         All payments are to be made via direct deposit into the nominated bank account.

-         Any changes to design from that quoted will be subject to availability and quote review.

-         Your cake design is outlined in the quote and Verlena Cakes will create your cake based off this.  Please ensure that you read through it carefully and advise us ASAP with any corrections that may need to be made.

-         Our cakes are produced in a kitchen that contains nuts, wheat, milk and other allergens.  You are responsible for informing your guests of this information and, accordingly, Verlena Cakes will not be held liable for any allergic reaction resulting from the consumption of the cake.

-         It is recommended that Verlena Cakes deliver where possible. We cannot take any responsibility for any damage caused to your cake whilst in the possession of the venue.  A photo will be taken of your cake set up at the venue when we deliver and can be sent through to a nominated phone or email on the day if requested.

-         Whilst we take every care to box your cake for transport, cakes collected and transported by you are done so at your own risk and you will assume all liability and responsibility for the condition of the cake once it leaves our possession.

-         Fondant cakes should not be refrigerated but should be kept cool and out of direct sunlight, an air-conditioned room is perfect.

-         Hired caked stands are to be returned to our base in Mandurah within three days of hire unless prior arrangements are made with Verlena Cakes.

-         Verlena Cakes reserves the right to photograph your cake and use these images for promotion in print and on social media.